Warranty Policy
WARRANTY POLICY
Effective Date: November 20, 2025
Company Name: Momentum Trade LLC
Company Address: 30 N Gould St, Sheridan, WY 82801, United States
Website: https://gadgetsforpets.com/
Email: support@gadgetsforpets.com
This Warranty Policy explains the warranty coverage, limitations, and procedures for products purchased from https://gadgetsforpets.com/ ("Website"). By placing an order, you agree to the terms described below.
1. Limited Warranty Coverage
Momentum Trade LLC provides a 30-Day Limited Warranty against manufacturing defects on all eligible physical products purchased directly from our Website.
This warranty covers:
• Defects in materials
• Defects in workmanship
• Functional issues that prevent normal use under recommended conditions
Warranty coverage begins on the date your order is delivered.
2. What the Warranty Does Not Cover
The warranty does not cover issues arising from:
• Normal wear and tear
• Misuse, improper handling, or accidents
• Damage caused by pets biting, chewing, scratching, or rough play
• Exposure to liquids or environments not intended for the product
• Failure to follow product instructions or care guidelines
• Unauthorized repairs or modifications
• Cosmetic damage that does not affect product performance
• Products used in commercial settings
• Damage occurring after the warranty period expires
• Products marked as clearance or final sale
• Lost or stolen items
• Damage caused during return shipping due to improper packaging
Pet-related products are especially prone to damage from force, chewing, or excessive use. Such damage is not considered a manufacturing defect.
3. Warranty Eligibility Requirements
To qualify for warranty evaluation:
• The product must have been purchased directly from https://gadgetsforpets.com/
• You must provide valid proof of purchase
• The issue must be reported within the warranty period
• You must provide clear photos or videos showing the defect
• The product must have been used under normal, intended conditions
We may request additional information if needed.
4. How to Submit a Warranty Claim
To begin a warranty claim:
1. Email us at support@gadgetsforpets.com
2. Include the following:
• Full name
• Order number
• Description of the defect
• Photos or videos showing the issue
• Date the product was received
3. Wait for our warranty team to review your evidence
4. We will notify you of approved next steps
Submitting a claim does not guarantee approval.
5. Warranty Claim Outcomes
If your claim is approved, we may:
• Replace the defective product with a new one
• Issue a full refund
• Issue a partial refund
• Provide store credit
• Offer a comparable replacement if the original item is discontinued
• Request that you return the defective product (rare cases)
All decisions are made at the discretion of Momentum Trade LLC based on the specifics of each case.
6. Return Shipping for Warranty Claims
If a return is required:
• We may provide a prepaid return label for approved manufacturing defects
• For claims not covered by the warranty, the customer is responsible for shipping costs
• Items returned without authorization may be rejected
Improper packaging during return shipment that leads to damage may void the claim.
7. Replacement Product Warranty
Replacement items provided under warranty:
• Are covered for the remainder of the original warranty period
• Do not extend or restart the warranty period
• Are subject to the same terms and exclusions as the original product
8. Limitation of Liability
To the fullest extent permitted by law, our liability is limited to:
• The purchase price of the product
• Issuing a replacement or refund as described above
We are not responsible for:
• Loss of data
• Personal injury caused by misuse
• Injuries to pets resulting from improper use or lack of supervision
• Indirect, incidental, or consequential damages
• Damages caused by third-party carriers
• Products altered or used improperly
• Costs related to veterinary treatment or pet care
Some jurisdictions do not allow certain limitations; in such cases, our liability is restricted to the minimum degree permitted by law.
9. Exclusions for Pet Products
Because our products are intended for animals, customers acknowledge:
• Pets may cause damage through chewing, tearing, biting, or aggressive play
• Such damage is not a defect
• Owner supervision is always required
• Products should be inspected regularly for safety
• Continued use of damaged products is at the owner’s risk
These exclusions ensure customer safety while preventing misuse of warranty claims.
10. Products Sold by Unauthorized Sellers
Warranty coverage applies only to purchases made directly through:
Products bought from third-party sellers, resellers, or unofficial marketplaces are not covered.
11. No Other Warranties
Except where required by law, we make no other warranties beyond those described in this Policy.
We do not guarantee:
• That products will meet all customer expectations
• That products will be indestructible
• That products will work for every pet
• Lifetime durability outside normal use
All implied warranties, including merchantability and fitness for a particular purpose, are disclaimed to the maximum extent permitted by law.
12. Changes to This Warranty Policy
We may update this Warranty Policy at any time.
Changes take effect when posted with an updated Effective Date.
Continued use of the Website or purchase of products after updates signifies acceptance of the revised Policy.
13. Contact Us
For questions or assistance regarding warranty coverage, contact us at:
Email: support@gadgetsforpets.com
Address: 30 N Gould St, Sheridan, WY 82801, United States
Website: https://gadgetsforpets.com/